Privacy Notice

Last Updated: April 21, 2026

This Privacy Notice explains how we collect, use, store, and protect your personal information when you use our application and services. We are committed to protecting your privacy and handling your data responsibly.

1. Information We Collect

1.1 Information You Provide

• Account Information: When you create an account, we may collect your email address, username, and profile details.
• Communications: If you contact our support team, we collect the information you provide in your messages.

1.2 Information Collected Automatically

• Device Information: Device type, model, operating system version, unique device identifiers, and language settings.
• Usage Data: Features used, actions taken within the application, session duration, and frequency of use.
• Log Data: IP address, access times, pages viewed, app crashes, and other system activity.
• Location Data: Approximate location based on IP address (country/region level). We do not collect precise GPS location.

1.3 Information from Third Parties

• Analytics Providers: We may receive aggregated analytics data from third-party services.
• Advertising Partners: We may receive attribution data to understand how you discovered our application.

1.4 Privacy Compliance Statement

• We are committed to protecting your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486, Laws of Hong Kong). Your information will be collected, processed, and stored securely, and will only be used for purposes directly related to our services. We do not disclose your personal data to third parties except as required by law or with your explicit consent.

2. How We Use Your Information

Purpose	Legal Basis
Provide and maintain our services	Contract performance
Process payments and manage subscriptions	Contract performance
Send service-related notifications	Contract performance
Improve and optimize our services	Legitimate interest
Analyze usage patterns and trends	Legitimate interest
Prevent fraud and ensure security	Legitimate interest
Comply with legal obligations	Legal obligation
Send promotional communications (with consent)	Consent

3. Information Sharing

We do not sell your personal information. We may share your data with:

• Analytics Providers: We use third-party analytics services to understand usage patterns (e.g., Adjust, Firebase Analytics).
• Cloud Service Providers: We use cloud infrastructure providers to host and operate our services.
• Legal Requirements: We may disclose information if required by law, court order, or governmental request.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion or subscription cancellation, we may retain certain data for a reasonable period to comply with legal obligations, resolve disputes, and enforce agreements.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest.
• Access controls and authentication for internal systems.
• Regular security assessments and monitoring.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Portability: Request a machine-readable copy of your data.
• Restriction: Request restriction of processing in certain circumstances.
• Objection: Object to processing based on legitimate interests.
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at the email address provided below.

7. Children's Privacy

Our services are not directed to children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Cookies and Tracking Technologies

Our application may use cookies, local storage, and similar technologies to enhance your experience, analyze usage, and support advertising attribution. You can manage cookie preferences through your device or browser settings.

10. Third-Party Links

Our application may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Notice

We may update this Privacy Notice from time to time. We will notify you of material changes by posting the updated notice within the application or by other reasonable means. The "Last Updated" date at the top indicates when the notice was last revised.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Notice or your personal data, please contact us at:

Email: advertise@visionate.net